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Privacy Notice
Hipaa Privacy Practices | Web Site Privacy Policy | Web Site Terms of Use Policy | Email Policy
ASSOCIATED UROLOGISTS OF NORTH CAROLINA, PA 
Effective April 1, 2011
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBED HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
Uses and Disclosures of your protected health information (PHI):
FOR TREATMENT: used by us or another health care provider for treatment of a medical condition. Your health information will be used by staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. For example, results of laboratory test and procedures will be available in your medical record to all health professional who may provide treatment or who may be consulted by your physicians.
FOR PAYMENT: used by us, or affiliated business, in order to receive reimbursement for health care treatment provided to you. Your health information will be used to seek payments from your health plan, from other sources of coverage such as an automobile insurer. For example your health care insurance may request and receive information on dates of services, the services provided, and the medical condition being treated.
FOR HEALTH CARE OPERATIONS: used by us to ensure quality care is provided to you.
APPOINTMENT REMINDERS: used in order to contact you regarding upcoming appointment(s) or treatment.
TREATMENT ALTERNATIVES: used in order to inform you of alternative treatment options.
HEALTH-RELATED BENEFITS AND SERVICES: used to inform you of health-related benefits that may be available to you.
EMERGENCIES: used to ensure appropriate health care is provided to you in an emergency.
INDIVIDUALS INVOLVED IN YOUR HEALTH CARE OR PAYMENT FOR YOUR HEALTH CARE: used to inform friends or family members of your treatment or health care needs. 
JUDICIAL AND ADMINISTRATIVE PROCEEDINGS: used as required by court or administrative order.
LAW ENFORCEMENT: used as required by a law enforcement official for law purposes. For example we are required by law to report certain communicable diseases to the state’s public health department.
CORONER, MEDICAL EXAMINERS AND FUNERAL DIRECTORS: used to help identify deceased or determine cause of death.
MILITARY AND VETERANS: used as required by appropriate military command authorities.
INMATES: used if you are an inmate as required by law.
WORK COMPENSATION: used as required to support benefits for work related injury or illness.
OTHER USES AND DISCLOSURES: used only if you provide written authorization. If you change your mind after authorizing a use or disclosure of your information you must submit a written revocation of authorization. However, your decision to revoke the authorization will not affect or undo any use or disclosure of information that occurred before you notified us of your decision.
Individual Rights:
RIGHT TO REQUEST RESTRICTIONS: You have the right to request restriction of limitation on use or disclosure of your PHI.
RIGHT TO REQUEST CONFIDENTIAL COMMUNICATIONS: You may request that we communicate to you in a particular way or at a particular place. Your request must be in writing. We will accommodate all reasonable requests.
RIGHT TO INSPECT AND COPY: You have the right to inspect and copy your PHI. This does not include psychotherapy notes, information compiled in anticipation or preparation of legal action, medical notes that were provided to us from another provider/facility in order to treat you or PHI to which access is denied by law.
RIGHT TO AMEND: You have the right to request an amendment if your PHI is incorrect or incomplete. Requests must come in writing. Your request may be denied if the PHI was not created by us or if it the information is found to be accurate.
RIGHT TO AN ACCOUNTING OF DISCLOSURES: You have the right to request a list of disclosures of your PHI provided by us. Requests must be requested in writing; only one accounting can be requested per 12-months period without a charge.
RIGHT TO RECEIVE A PRINT COPY OF THIS NOTICE: a copy will be available for you to read upon your first visit, a printed copy will only be provided at your request.
We reserve the right to revise our Privacy Practices:
As permitted by law, we reserve the right to amend or modify our privacy policies and practices. These changes in our policies and practices may be required by changes in federal and state laws and regulations. Whatever the reason for these revisions, we will provide you with a revised notice on your next visit. The revised policies and practice will be applied to all protected health information that we maintain.
COMPLAINTS: If you believe that yours rights have been violated, you may file a complaint with Associated Urologists of North Carolina management team at that location. You will not be penalized or otherwise retaliated against for filing a complaint.
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Web Site Privacy Policy
1. Thank you for visiting www.auncurology.com (the "Web Site") and reviewing our Privacy Policy.
Your privacy is important to us, and our policy is simple: we will collect no personally identifiable information about you when you visit the Web Site unless you choose to provide that information. This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Web Site.
2. What Type of Information We Collect
The server on which the Web Site is located collects and saves only the default information customarily logged by web server software. Such information may include the date and time of your visit, the originating IP address, and the pages and images requested.
3. Children's Issues
The Web Site is not directed to children under thirteen (13) years of age, and children under such age must not use the web site or services offered on it to submit any individually identifiable information about themselves.
4. Copyright
The materials found on the Web Site are protected by United States and other copyright laws, except for works of the United States Government pursuant to 1 U.S.C. Section 105. The selection, arrangement and presentation of all materials (including information in the public domain), and the overall design of the Web Site are copyright © April 1, 2011, Associated Urologists of North Carolina, PA. Permission is granted to view and print materials from www.auncurology.com for the non-commercial purpose of viewing, reading and retaining for reference. Any other copying, distribution, retransmission or modification of information or materials on this site, whether in electronic or hard copy form, without the express prior written permission of Associated Urologists of North Carolina, PA, is strictly prohibited.
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5. Trademarks
(is/are) trademarks or service marks of Associated Urologists of North Carolina, PA.
6. No Warranties
WWW.AUNCUROLOGY.COM OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE WEB SITE, THE MATERIALS, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE WEB SITE, OR ANY SITES LISTED THEREIN, AND THE WEB SITE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. THE WEB SITE DOES NOT WARRANT THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN IT WILL BE CORRECTED. THE WEB SITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. IN NO EVENT WILL THE WEB SITE OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE MATERIALS OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE WEB SITE OR DOWNLOADED FROM THE WEB SITE, EVEN IF THE WEB SITE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEB SITE, THE MATERIALS AND/OR LISTINGS OR INFORMATION DOWNLOADED THROUGH THE WEB SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE WEB SITE'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
7. Indemnification
You agree to indemnify, defend and hold harmless the Web Site and its members, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys' fees and expenses), claims, damages and liabilities related to or associated with your use of the Web Site and any violation of this Privacy Policy by you.
8. Governing Law and Jurisdiction
This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of North Carolina.
9. Last Update
This Privacy Policy was last updated on April 1. 2011.
10. Contact Information
Questions or comments regarding the Web Site should be sent by U.S. mail to AUNC Administrator, 2801 Blue Ridge Road, Suite 110, Raleigh, NC, 27607
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Web Site Terms of Use Policy
These "Terms of Use" set forth the terms and conditions that apply to your use of http://www.aunclurology.com (the "Web Site"). By using the Web Site (other than to read this page for the first time), you agree to comply with all of the Terms of Use set forth herein. The right to use the Web Site is personal to you and is not transferable to any other person or entity.
Copyrights and Trademarks
A. All materials contained on the Web Site are Copyright April 1, 2011, Associated Urologists of North Carolina, PA. All rights reserved.
B. No person is authorized to use, copy or distribute any portion the Web Site including related graphics.
C. Associated Urologists of North Carolina, PA and other trademarks and/or service marks (including logos and designs) found on the Web Site are trademarks/service marks that identify Associated Urologists of North Carolina, PA and the goods and/or services provided by Associated Urologists of North Carolina, PA. Such marks may not be used under any circumstances without the prior written authorization of Associated Urologists of North Carolina, PA.
Links to Third-Party Web Site
Associated Urologists of North Carolina, PA may provide hyperlinks to third-party web sites as a convenience to users of the Web Site. Associated Urologists of North Carolina, PA does not control third-party web sites and is not responsible for the contents of any linked-to, third-party web sites or any hyperlink in a linked-to web site. Associated Urologists of North Carolina, PA does not endorse, recommend or approve any third-party web site hyperlinked from the Web Site. Associated Urologists of North Carolina, PA will have no liability to any entity for the content or use of the content available through such hyperlink.
No Representations or Warranties; Limitations on Liability
The information and materials on the Web Site could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein. ASSOCIATED UROLOGIST OF NC, PA MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY INFORMATION, MATERIALS OR GRAPHICS ON THE WEB SITE, ALL OF WHICH IS PROVIDED ON A STRICTLY "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES WITH REGARD TO ANY INFORMATION, MATERIALS OR GRAPHICS ON THE WEB SITE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL THE SITE OWNER OR PUBLISHER BE LIABLE UNDER ANY THEORY OF RECOVERY, AT LAW OR IN EQUITY, FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO LOSS OF USE OR LOST PROFITS), ARISING OUT OF OR IN ANY MANNER CONNECTED WITH THE USE OF INFORMATION OR SERVICES, OR THE FAILURE TO PROVIDE INFORMATION OR SERVICES, FROM THE WEB SITE.
Changes to These Terms of Use
Associated Urologists of North Carolina, PA reserves the right to change these Terms of Use at any time by posting new Terms of Use at this location. You can send any questions relating to these Terms of Use by U.S. mail to AUNC Administrator, 2801 Blue Ridge Road, Suite 110, Raleigh, NC, 27607.
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E-mail Policy
Our practice is dedicated to maintaining the privacy of your individually identifiable health information (IIHI). Guidelines regarding dissemination of IIHI are outlined in our Notice of Privacy Practices.
Do not use e-mail in the following situations:
- Medical emergency. Call 911.
- Time sensitive issues that require a prompt response. Call your AUNC provider’s office.
- Sensitive issues.
Be concise
Place your name and reason for the e-mail in the subject line. Provide authenticating information to confirm the identity of the person sending the e-mail.
At the discretion of the provider, appropriate medical advice may be provided to established patients. Medical advice will not be provided to anyone that is not an established patient with Associated Urologists of North Carolina, PA. If specific healthcare directions or response to treatments questions are provided, the e-mail correspondence will become part of the medical record.
At the discretion of the provider, requests for a medication refill will be honored for patients that have been seen within the past 12 months, however, there may be a charge for this service. Patients that have not been evaluated within the past 12 months will require a repeat evaluation before a medication refill request will be honored. We request patient to contact their pharmacy and ask the pharmacist to fax a refill authorization request form to your AUNC provider’s office.
Pursuant to our payment policy, at the discretion of the AUNC provider, there may be a charge for e-mail correspondence.
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